Support

Firefighter – Loss of Supervision

If your touchscreen panel can’t find your firefighter device for whatever reason, this means it isn’t able to communicate with Alder’s touchscreen panel. To make sure your firefighter sensor is communicating, check the following:

 

1-iconPerform a System Test

 

2-iconIf your sensor has a history of low battery life, the battery is probably dead and needs to be replaced

 

3-iconMake sure that the sensor is within approximately 200 feet of your panel. If a sensor is more than 200 feet from your panel, then it could possibly be out of range and additional equipment needs to be installed

 

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