Smoke Detector – Manage Tamper Alerts

If your smoke detector is sending odd tamper alerts and nothing appears to be wrong with your sensor, this probably means that your sensor isn’t fully mounted on its bracket.


1-iconGo to your touchscreen panel and put your system in Test Mode


2-iconGo to your smoke detector


3-iconTwist the detector out of its bracket


4-iconRotate the detector back into its bracket and make sure it snaps all the way into place


5-iconIf your sensor is still sending false tamper alerts even while properly mounted, contact Customer Care for assistance


6-iconBe sure to exit Test Mode on your touchscreen panel when you’re finished


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