Contact Us
If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.
Customer Support
844-442-5337
Customer Support Hours:
Mon-Sat: 6:00 am – 11:30 pm MST
Sun: Closed
Monitoring Service:
Mon-Sun: 24/7 and 365 days
Calls will connect with monitoring service during after hour calls
Texting Support
385-218-2767
Texting Support Hours:
Mon - Fri: 8:00 am – 5:00 pm MST
Sat : 9:00 am – 5:00 pm MST
Sun: Closed
Email Support
customerservice@alder.com
Enjoy the convenience of email. Send us a message and we will get right back to you.
Contact Us
If you still have questions or prefer to get help directly from an agent, please submit a request. We’ll get back to you as soon as possible.
WOW Care
If you can't find your solution in our comprehensive knowledge base, then feel free to contact us. We offer phone, text, and email support. Our team will handhold you through all your questions.