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Popular Topics: Alder Simple Panel, Cameras, Alder App, GC2 Panel,

Customer Support

844-442-5337

Customer Support Hours:

Mon-Sat: 6:00 am – 11:30 pm MST

Sun: Closed


Monitoring Service:

Mon-Sun: 24/7 and 365 days

Calls will connect with monitoring service during after hour calls

Texting Support

801-590-3620

Texting Support Hours:

Mon - Fri: 7:00 am – 7:00 pm MST

Sat : 7:00 am – 5:00 pm MST

Sun: Closed

Email Support

wecare@alder.com

Enjoy the convenience of email. Send us a message and we will get right back to you.



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WOW Care

If you can't find your solution in our comprehensive knowledge base, then feel free to contact us. We offer phone, text, and email support. Our team will handhold you through all your questions.


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