Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Alder Knowledge Base Home
  • Contact Us
  • Home
  • Luna Simple Panel
  • Arming/Disarming System

Disarming System via the Panel

Updated at December 5th, 2025

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Account
  • Alder System
    Installation Using System Arming/Disarming System Troubleshooting
  • Luna Simple Panel
    Installation Preferences and Settings Using System Arming/Disarming System Troubleshooting History and Alarm Events
  • FAQ
  • Alder App
    Alder App- Troubleshooting
  • GC2 Panel
    Using the GC2 Panel Troubleshooting the GC2 Panel FAQ - GC2 Panel
  • Cameras
    Outdoor Camera - Alder Indoor Camera - Alder Doorbell Camera How to Use- Cameras Troubleshooting- Alder Camera
+ More

Whether you’re coming home from work or just stepping out to grab the mail, your Luna Simple Touch Panel keeps you protected, and disarming it is quick and easy.

When armed, your panel will clearly display:

  • “I’m Armed in Stay Mode” (when you’re staying in)
  • “I’m Armed in Away Mode” (when you’ve left the house)

In either mode, all intrusion sensors are active and ready to alert — until you disarm.

Disarming at the Panel

As soon as you walk in, your system will start a 30-second countdown before sounding the alarm.
You’ll hear a gentle tone reminding you to disarm the system.

To disarm:

  1. Tap the screen to wake it (if needed)
  2. Enter your 4-digit user passcode
    That’s it — your system is now disarmed!

If you're a bit delayed and the alarm sounds, don’t stress. You can still disarm it, and our monitoring center may give you a quick call to make sure everything's okay.

Other Ways to Disarm

You can also disarm your system using:

  • The Alder App — control your system from anywhere
  • The Key Remote  — a quick tap does the trick
disarm panel

Was this article helpful?

Yes
No

Related Articles

  • Alder App - Arm Stay
  • Alder App - Silent Arm
  • Arming Away Mode Via Key Remote
  • Arming Stay and Night Mode

Services

  • Home Security
  • Home Security Cameras
  • Medical Alert Systems
  • My Account

Company

  • Careers
  • Contact
  • Verify Rep
  • About
  • Blog
  • Locations
800.710.1289

Copyright Alder Holdings, LLC

Privacy Policy | Licensing


Knowledge Base Software powered by Helpjuice

br

Definition by Author

0
0
Expand