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Using System

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
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  • Account
  • Alder System
    Installation Using System Arming/Disarming System Troubleshooting
  • Luna Simple Panel
    Installation Using System Arming/Disarming System Troubleshooting
  • FAQ
  • Alder App
    Alder App- Troubleshooting
  • GC2 Panel
    Using the GC2 Panel Troubleshooting the GC2 Panel FAQ - GC2 Panel
  • Cameras
    Outdoor Camera - Alder Indoor Camera - Alder Doorbell Camera How to Use- Cameras Troubleshooting- Alder Camera
+ More

Using System

  • Understanding Your Panel Display
  • How to Delete/Remove a Sensor
  • Renaming a Sensor
  • How to Bypass Sensor
  • How to Use the Emergency Call Button
  • Complete Sensor Signal Test
  • How To Test Motion Sensors
  • Testing Alarm Sound & Siren
  • Testing Cellular Communication
  • Check System History
  • USER MANUAL- Luna Simple Panel

Preferences and Settings

  • Update Panel Location Setting (i.e. Wall or Table Location)
  • Panel Display Settings
  • Adjust Alarm Panel Sound
  • How to Change the Master Code
  • Create or Update Hostage Passcode
  • Adding, Resetting, or Removing Users
  • How to Activate Secure Arming
  • How to "Silent Arm" your System
  • Arming Motion Sensor in Stay Mode
  • How to Enable Fire Alarm Verification
  • Adjusting Exit Delay
  • Adjust Sensor Entry Delay
  • Modifying Monitoring Transmission

Popular Articles

  1. Install & Setup- Luna Simple Security System
  2. Alder App- Download and Login
  3. Customer Account
  4. How do I Cancel My Account?
  5. Replace Sensor/Equipment Battery
  6. Create New Account
  7. Setup Indoor Camera to App
  8. Skybell Doorbell LED Lights
  9. Add Camera(s) to Alder App

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  • Home Security Cameras
  • Medical Alert Systems
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