Create or Update Hostage Passcode
Your Hostage Passcode is a silent alert tool designed for emergency situations where you're being forced to disarm your system.
When entered, this special code will:
- Disarm the system (to avoid suspicion).
- Silently alert the monitoring center, triggering an immediate emergency response.
Important: Do not test this code. Once entered, emergency services cannot be canceled.
How to Set or Update Your Hostage Passcode
- Tap “Settings” (top right corner of your panel).
- Enter your 4-digit Master Code.
- Select “User Passcodes”.
- Tap “Create”.
- Enter your 4-digit Hostage Passcode (you’ll be asked to confirm it).
You’re all set. This powerful safety feature is now ready if you ever need it.