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Create or Update Hostage Passcode

Updated at December 4th, 2025

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Your Hostage Passcode is a silent alert tool designed for emergency situations where you're being forced to disarm your system.

When entered, this special code will:

  • Disarm the system (to avoid suspicion).
  • Silently alert the monitoring center, triggering an immediate emergency response.

Important: Do not test this code. Once entered, emergency services cannot be canceled.

How to Set or Update Your Hostage Passcode

  1. Tap “Settings” (top right corner of your panel).
  2. Enter your 4-digit Master Code.
  3. Select “User Passcodes”.
  4. Tap “Create”.
  5. Enter your 4-digit Hostage Passcode (you’ll be asked to confirm it).

You’re all set. This powerful safety feature is now ready if you ever need it.

hostage change passcode update

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