Resetting Panel

To complete a hard reset of your panel and for information about how to remove the back of the panel, please follow the instructions below. You must first remove the mounting stand, whether it be the table mount or the wall mount. Pull down on the mount it will click out of place and you can continue with the steps below. 

Step by Step Instructions

• Remove the backplate from the Alder Touch panel.

• Carefully unplug the AC power cord (Micro USB) from the outlet
•  Carefully unplug the backup battery cable from its terminal

• Once the panel is powered off completely, plug the A/C power back into the terminal.
• Wait 1-2 minutes and then plug the backup battery cable back into the terminal.
• Replace backplate.

**Wait for 3-4 minutes before continuing to ensure the panel has properly boot up. **