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What is the cool down / cool off period for Alert Frequency?

Updated at January 22nd, 2021

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To avoid receiving constant notifications, the app provides three options for the frequency of alert notifications. You will receive a notification if (motion, human, or sound) is detected.

  • Low: Receive a notification every 10 minutes 
  • Medium: Receive a notification every 5 minutes 
  • High: Receive a notification every 3 minutes

This setting will actually change the "cool off" period. Cool off is the time in which the camera will not send any notifications as it waits for the current activity to end and new activity to begin. 


To adjust alert frequency go to:

 

  • Select Camera1611005691753-20201209_185257000_iOS.png
  • Settings (gear button in top right) in the camera app 
  • then Smart Detection "settings" > alert frequency .
camera alert cool off notifications

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