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FAQ's for Doorbell Camera
What power options do the Alder Doorbell Camera support?
- The Doorbell Camera has 3 power options. You can power the Doorbell camera with A/C power, D/C power, or the included rechargeable battery.
How many batteries does the Doorbell use?
- The Doorbell camera uses 2 rechargeable 2600 mAH batteries.
How long does it take the battery to recharge the Doorbell batteries?
- It takes up to six hours for the battery to be fully charged when using the 5V1A adapter. Before you use the Doorbell, we recommend that the battery is fully charged.
Can I use the camera on a 5GHz network?
- No, the Doorbell is only compatible with a 2.4GHz band network. 5GHz networks are not supported. All routers have a 2.4GHz band network available and most routers are dual-band, meaning they have both a 2.4GHz and 5GHz band network. Many routers have both bands available simultaneously, meaning that you can see two network names for your router. Check your Wi-Fi settings to see if you have 2 networks available.